At 5% Nutrition, our goal is to design, develop, and deliver products with unparalleled quality and effectiveness to help you live the longest, healthiest, and most active life possible. The supplements we create represent our passion, and we're so confident that you will love and experience positive health benefits from using our products, that we proudly offer an unparalleled 100% Customer Satisfaction Guarantee along with them.
Customer Satisfaction Guarantee
100% CUSTOMER SATISFACTION GUARANTEE
If you purchase our supplements, take them as directed on the label, and still don't feel any benefits within 60 days, we will give you a 100% refund of your purchase price of the product. No questions asked, no hassle from customer service, and no other strings attached. How can we offer such an unprecedented guarantee? Try our products.
Just return your supplement, apparel, or gear item(s) within 60 days of receipt and we will credit you 100% of your purchase price. We couldn't find a guarantee this good anywhere in the industry and if you do, we'll honor it and look to improve our own.
#WHATEVERITTAKES
Here's just a few of the reasons we're the best in the industry at what we do. And these are just the wave tops, we're deep into the product game.
WHO MAY USE THE CUSTOMER SATISFACTION GUARANTEE?
We, Five Percent Nutrition, LLC, located at address 8285 Bryan Dairy Road, Suite 190, Largo, Florida 33777 ("we") extend this customer satisfaction guarantee to only those consumers ("you") who originally purchased the product directly from our website or another sales channel (e.g. Amazon, eBay, and Walmart) that we sell directly to consumers through using a verified or official 5% Nutrition reseller account. Third-party purchases on these platforms do not extend to any subsequent owner or other transferee of the product including additional resellers and authorized distributors.
WHAT DOES THE CUSTOMER SATISFACTION GUARANTEE COVER?
This CUSTOMER SATISFACTION GUARANTEE covers all of the Five Percent Nutrition's Supplement Products listed below (the "products") for the satisfaction guarantee period as defined below.
WHAT DOES THE CUSTOMER SATISFACTION GUARANTEE NOT COVER?
This satisfaction guarantee does not cover any products due to: (a) improper use or (b) failure to follow the product instructions. This satisfaction guarantee covers any lack results due to use of the product, when used properly.
WHAT IS THE PERIOD OF COVERAGE PROVIDED BY THE CUSTOMER SATISFACTION GUARANTEE?
This satisfaction guarantee starts on the date of your product purchase, or the date of delivery, whichever is later and not to extend longer than sixty five (65) days. (This is the "CUSTOMER SATISFACTION GUARANTEE PERIOD"). The satisfaction guarantee period is not extended if we replace the product. We may change the availability of this customer satisfaction guarantee at our discretion, but any changes will not be retroactive.
WHAT ARE YOUR REMEDIES UNDER THIS CUSTOMER SATISFACTION GUARANTEE?
With respect to any defective product during the satisfaction guarantee period, we will, in our sole discretion, either: (a) provide the customer with a credit for the value of the product or (b) refund the purchase price of such product.
HOW DO YOU OBTAIN CUSTOMER SATISFACTION GUARANTEE SERVICE?
To obtain service under the CUSTOMER SATISFACTION GUARANTEE, you must contact our Customer Service Department during the guarantee period, as listed above.
PRODUCT EXCLUSIONS
The CUSTOMER SATISFACTION GUARANTEE pertains to all supplements with the exception of the following products, due to the wide-range of preferences prevailing amongst customers about their taste, effectiveness, and quality control. However, we will still make every reasonable effort to ensure your satifaction with the products purchased from 5% Nutrition.
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- Knock The Carb Out Bars and Caddies
- Crea-TEN & Creatine-based Products